If you can’t do it then communicate with your buyer in a polite way.Īll the customers on Mercari are real people and most of them are not professionals. Your shipping time must be 3 working days.Good communication will attract more buyers to you.Carefully pack the item to avoid any damage.Mention things specifically and correctly in your listing.If you are a seller and want to get good ratings on Mercari then you must adopt the followings steps.

It is requested that please rate the seller to complete the transaction. After that, you are unable to return the product or get any refund. Once the seller gets rated, funds are released to him. If a buyer does not rate the seller then Mercari auto-rate service will leave a review for the seller on your behalf. If you haven’t received the order or are facing any kind of problem, you can ask Mercari customer service to help you. Writing a review is basically a chance for the buyer to write about his shopping experience with the seller. Typically, a buyer has 48 hours to leave a review, but the Mercari support team will remind him to rate the seller if he doesn’t do that. How Reviews And Ratings Work For Buyers On Mercariįirst of all, you will get an email notification from Mercari to rate the seller. If you want to return an order to Mercari then don’t submit your review and contact the Mercari customer support team for returns. If any seller asks you to leave feedback before receiving the package, then click the report icon next to the message to let us know.Ĭustomers can not return any item back to Mercari once they’ve rated the transaction. Once you have done, click on “ submit” button.īy following the above steps you can leave a review on the Mercari app.Write your feedback in the comment box.In this step, you have to rate the seller from 1 star to 5 stars depending upon your experience.Next, you have to click on “ I’ve received my item”.Open Mercari app menu and go to “ Order Status Page”.In order to leave a review on Mercari, get logged in to your account.The seller will also rate the buyer after the review of the buyer. Valuable feedback will help new customers in the future.Ī buyer can leave a review on Mercari within 3 days after he got the package. Ratings and reviews help to build trust in sellers. Users can leave a review on the Mercari app by using their accounts.

Selling on mercari reviews